Contact Us

PetMona is run by a small independent team. We read every message ourselves — there is no support ticket queue or chatbot in between.

General support & billing

2047441719hg@gmail.com
Use this for order issues, refund requests, failed generations, or anything else about your purchase. We aim to reply within 2 business days.

Privacy requests

2047441719hg@gmail.com
Use this to request deletion of your uploaded photos or checkout data. See our Privacy Policy for details on what we store.

Commercial licensing

If you want to use a generated portrait commercially (on products you sell, in advertising, etc.), email 2047441719hg@gmail.com with details and we will get back to you about licensing.

Before emailing about a payment problem, it helps to have your order confirmation or receipt handy — it lets us look up your purchase faster.